At Printlyo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website or place an order for our print-on-demand products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party payment providers)
  • Order history

Uploaded Content

To create personalized products, you may upload:

  • Photos
  • Images
  • Logos
  • Artwork
  • Custom text

You retain ownership of your uploaded content.

Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Contact you regarding your order
  • Confirm artwork before production (when required)
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized activities
  • Send promotional emails (only if you choose to receive them)

3. Uploaded Photos & Designs

Your uploaded photos and designs are used solely for producing your custom products.

We do not sell, rent, or publicly share your uploaded content without your permission.

Your files may be temporarily stored while your order is being processed and may be deleted after production unless required for customer service or legal purposes.

4. Order Verification

To ensure accuracy, we may contact you before production to:

  • Confirm your uploaded design
  • Verify personalization details
  • Clarify product specifications
  • Resolve image quality issues

Production begins only after the order is confirmed when necessary.

5. Payment Security

We do not store your complete payment card information.

Payments are securely processed by trusted third-party payment providers that comply with industry security standards.

6. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Personalize your shopping experience

You can disable cookies through your browser settings, although some features may not function properly.

7. Third-Party Services

We may share necessary information with trusted third parties including:

  • Payment processors
  • Shipping partners
  • Print production partners
  • Website analytics providers
  • Email marketing services

These partners only receive the information necessary to perform their services.

8. Data Security

We implement appropriate technical and organizational security measures to protect your information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your data, no internet transmission or electronic storage method is completely secure.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of your personal data

To exercise these rights, please contact us.

10. Children’s Privacy

Our website is not intended for children under the age of 13 (or the applicable age in your jurisdiction).

We do not knowingly collect personal information from children.

11. Intellectual Property

By uploading images or artwork, you confirm that:

  • You own the content, or
  • You have permission to use it.

You are responsible for ensuring that your uploaded content does not infringe on any copyright, trademark, or other intellectual property rights.

We reserve the right to refuse orders containing unlawful or infringing content.

12. Data Retention

We retain your information only as long as necessary to:

  • Complete your order
  • Provide customer support
  • Meet legal and accounting requirements
  • Resolve disputes

After this period, personal information may be securely deleted.

13. International Users

If you access our website from outside our operating country, your information may be transferred and processed where our servers or service providers are located.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Email: printlyo@gmail.com

Website: https://printlyo.com/

Business Hours: Monday – Friday | 9:00 AM – 6:00 PM

Privacy Commitment

Your trust matters to us. Every custom order is handled with care, and your personal information and uploaded designs are protected throughout the ordering, production, and delivery process.